Privacy Policy

Last updated: 23 May 2026

One Technology Holding ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, store, and disclose information when you interact with our website, products, and services.

1. Information We Collect

1.1 Information you provide

• Contact details (name, email, phone, company) submitted via inquiry forms or business correspondence
• Account credentials and KYC/KYB information where required for regulated payment services
• Communications you send to us

1.2 Automatically collected information

• Device and browser information (IP address, user agent, language, time zone)
• Usage data (pages visited, referring URLs, session duration)
• Cookie and similar tracking identifiers

2. How We Use Your Information

• To respond to inquiries and provide requested services
• To operate, maintain, and improve our website and products
• To comply with legal, regulatory, anti-money-laundering, and counter-terrorism-financing obligations
• To prevent fraud, abuse, and security incidents
• To send relevant service or administrative communications

3. Legal Basis (GDPR)

Where the EU/UK GDPR applies, we process personal data under one or more of the following bases: contract performance, legitimate interest, legal obligation, and consent (which you may withdraw at any time).

4. Sharing & Disclosure

We may share personal data with:

• Group companies and affiliated entities under common control
• Service providers and processors acting on our instructions (hosting, analytics, KYC verification, payment partners)
• Regulators, law enforcement, and other authorities where legally required
• Counterparties in a corporate transaction (merger, acquisition, due diligence)

We do not sell personal data.

5. International Transfers

Given our international operations across Asia, MENA, and Europe, personal data may be transferred to and processed in jurisdictions outside your country of residence. We apply appropriate safeguards such as Standard Contractual Clauses where required.

6. Data Retention

We retain personal data only as long as necessary to fulfil the purposes set out in this policy or to comply with legal, accounting, and regulatory requirements. Regulated payment data may be retained for at least five (5) years after the end of the business relationship.

7. Your Rights

Depending on your jurisdiction you may have rights to access, correct, delete, restrict, port, or object to the processing of your personal data, and to lodge a complaint with a supervisory authority. To exercise these rights, please use our contact form.

8. Security

We apply industry-standard technical and organisational measures to protect personal data, including encryption in transit, access controls, and regular security reviews. No system is fully secure; you transmit information to us at your own risk.

9. Cookies

See our Cookie Policy for details on how we use cookies and similar technologies.

10. Children

Our services are not directed at children under 16, and we do not knowingly collect personal data from them.

11. Changes to This Policy

We may update this policy from time to time. Material changes will be highlighted on this page with an updated "Last updated" date.

12. Contact

Questions or requests regarding this policy can be submitted via our contact form.